Dynamics 365 customer engagement (formerly known as Microsoft Dynamics CRM) is a single cloud-based, analytics-driven robust customer engagement platform. Dynamics 365 Customer Engagement uniquely brings CRM (customer relationship management), CDP (customer data platforms), and CXM (customer experience management) into one entity, allowing you to manage the entire customer journey and lifecycle.
Extend your business capabilities, drive customer-oriented practices, and ensure improved agility to drive long-term growth and scalability. With Dynamics 365 Customer Engagement, you get flexible deployment options: on-premises, on-cloud, or Hybrid implementation. Learn more about the Dynamics 365 Customer Engagement implementation here.
Extend your business capabilities, drive customer-oriented practices, and ensure improved agility to drive long-term growth and scalability.With Dynamics 365 Customer Engagement, you get flexible deployment options: on-premises, on-cloud, or Hybrid implementation. Learn more about the Dynamics 365 Customer Engagement implementation here.
The Microsoft Dynamics 365 Customer Engagement CRM system is among the most popular and effective CRM systems available today. It is an AI-driven cloud-based CRM that provides unique customer experiences and can seamlessly centralize multiple interactions with clients, including:
Dynamics Square in Canada - a trusted and certified Microsoft Dynamics 365 Gold Partner with 11+ years of industry experience & professionals at your service for simplified, stress-free, and exceptionally customized Dynamics 365 solutions and support.
An authorized Gold Microsoft Partner, offering business-specific solutions based on a standard approach, agile practices, and integrated technology.
With our 11+ years of experience implementing different Dynamics 365 modules, you get skilled and Microsoft-certified consultants you can trust.
We provide our clients with a dedicated support model that extends from planning & analysis to training and post-implementation.
Avail a 40% discount compared to other Microsoft implementation partners for high-end and custom-configured implementations.
Get domain-specific highly configured solutions that support revenue-generating campaigns.
Our team ensures that your project gets delivered within the agreed timeframe and within the budget.
Let our experts help you implement a modern CRM system based on the needs of your customers.
Achieve more by simplifying your sales practices, enhancing customer experience, generating efficient marketing campaigns, boosting field service levels, and automating project services.
Maximize your revenue by understanding your customers using in-depth AI-based sales analytics in Dynamics 365 Sales.
Engage and serve your customers in real-time through personalized experience using the intuitive interface of Dynamics 365 Customer Engagement - a unified and quickly adaptable user platform under the Dynamics 365 Marketing Module.
Empower customers with self-service choices, help support agents swiftly answer customer concerns using AI-powered insights and optimize service operations with IoT solutions.
Provide a highly connected service experience with Dynamics 365 Field Service module and increase your staff's performance for enhanced service operations efficiency.
Get to know your customers by accessing, storing, and streamlining the customers' data to drive growth and efficiency using Dynamics 365 Customer Engagement.
Harness predictive sales & marketing insights from Microsoft business apps to predict how to serve your customers better.
To understand your customers more with personalized experiences and start providing out-of-the-box customer support, quick solutions, and drive successful customer-driven campaigns.
Dynamics 365 Customer Engagement can cater to Sales, Marketing, Field Service, and Customer Service.
CRM solutions help you manage your customers, while engagement platforms like Dynamics 365 Customer Engagement help you automate the process of tracking and engaging customers so that you can drive more sales, increase the efficiency of your sales department, and provide better customer service.
Use the below customer engagement business apps to efficiently manage your customers:
Experts at Dynamics Square follow a simple 5-step process. It ensures that the implementation is successful. The process includes Discovery, Planning, Deploying, Migrating, and Configuring.
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See How Dynamics Square Can Help Transform Your Business With Microsoft Business Applications.