Microsoft Dynamics 365 Customer Engagement
Connect all your interactions with prospects and customers and unify your entire business with a comprehensive cloud-based CRM solution; Dynamics 365 Customer Engagement.
What is Dynamics 365 Customer Engagement?
Dynamics 365 customer engagement (formerly known as Microsoft Dynamics CRM) is a single cloud-based, analytics-driven robust customer engagement platform. Dynamics 365 Customer Engagement uniquely brings CRM (customer relationship management), CDP (customer data platforms), and CXM (customer experience management) into one entity, allowing you to manage the entire customer journey and lifecycle.
Get Started with Dynamics 365 Customer Engagement
Extend your business capabilities, drive customer-oriented practices, and ensure improved agility to drive long-term growth and scalability. With Dynamics 365 Customer Engagement, you get flexible deployment options: on-premises, on-cloud, or Hybrid implementation. Learn more about the Dynamics 365 Customer Engagement implementation here.
Get Started with Dynamics 365 Customer Engagement
Extend your business capabilities, drive customer-oriented practices, and ensure improved agility to drive long-term growth and scalability.With Dynamics 365 Customer Engagement, you get flexible deployment options: on-premises, on-cloud, or Hybrid implementation. Learn more about the Dynamics 365 Customer Engagement implementation here.
How can Dynamics 365 Customer Engagement help you strengthen your customer relationships?
The Microsoft Dynamics 365 Customer Engagement CRM system is among the most popular and effective CRM systems available today. It is an AI-driven cloud-based CRM that provides unique customer experiences and can seamlessly centralize multiple interactions with clients, including:
- Boosting sales by creating positive, customized interactions with your customers.
- Providing customer service from any location and on any device.
- Leveraging easy-to-design processes to close more deals.
- Strengthening relationships with customers via social analytics
- Visualizing data and utilizing configurable dashboards within Dynamics 365 CRM to gain actionable insights.
- Encouraging collaboration and teamwork among the sales team members for a common goal.
Why pick Dynamics Square as your partner for implementing Dynamics 365 Customer Engagement?
Dynamics Square in Canada - a trusted and certified Microsoft Dynamics 365 Gold Partner with 11+ years of industry experience & professionals at your service for simplified, stress-free, and exceptionally customized Dynamics 365 solutions and support.
Authorized Microsoft
Gold Partner
An authorized Gold Microsoft Partner, offering business-specific solutions based on a standard approach, agile practices, and integrated technology.
Proficient
Team
With our 11+ years of experience implementing different Dynamics 365 modules, you get skilled and Microsoft-certified consultants you can trust.
Dedicated
Support
We provide our clients with a dedicated support model that extends from planning & analysis to training and post-implementation.
Lower Implementation Cost
& Exclusive Offers
Avail a 40% discount compared to other Microsoft implementation partners for high-end and custom-configured implementations.
Highly Customized
Solutions
Get domain-specific highly configured solutions that support revenue-generating campaigns.
Flexible
Delivery
Our team ensures that your project gets delivered within the agreed timeframe and within the budget.
Ready to implement Dynamics 365 CE or is your current CRM partner not responding?
Let our experts help you implement a modern CRM system based on the needs of your customers.
Dynamics 365 Customer
Engagement Apps
Achieve more by simplifying your sales practices, enhancing customer experience, generating efficient marketing campaigns, boosting field service levels, and automating project services.
Dynamics 365 Sales
Maximize your revenue by understanding your customers using in-depth AI-based sales analytics in Dynamics 365 Sales.
Dynamics 365 Marketing
Engage and serve your customers in real-time through personalized experience using the intuitive interface of Dynamics 365 Customer Engagement - a unified and quickly adaptable user platform under the Dynamics 365 Marketing Module.
Dynamics 365 Customer Service
Empower customers with self-service choices, help support agents swiftly answer customer concerns using AI-powered insights and optimize service operations with IoT solutions.
Dynamics 365 Field Service
Provide a highly connected service experience with Dynamics 365 Field Service module and increase your staff's performance for enhanced service operations efficiency.
How Dynamics 365 Customer Engagement Apps Can Further Boost Your Customer Engagement
Understand Your Customer & Build Long-Term Relationships
Get to know your customers by accessing, storing, and streamlining the customers' data to drive growth and efficiency using Dynamics 365 Customer Engagement.
Use Predictive Approach & Remain Productive
Harness predictive sales & marketing insights from Microsoft business apps to predict how to serve your customers better.
Remain Proactive and Drive Personalized Experiences
To understand your customers more with personalized experiences and start providing out-of-the-box customer support, quick solutions, and drive successful customer-driven campaigns.
Dynamics 365 Customer Engagement FAQs
Dynamics 365 Customer Engagement can cater to Sales, Marketing, Field Service, and Customer Service.
CRM solutions help you manage your customers, while engagement platforms like Dynamics 365 Customer Engagement help you automate the process of tracking and engaging customers so that you can drive more sales, increase the efficiency of your sales department, and provide better customer service.
Use the below customer engagement business apps to efficiently manage your customers:
- Microsoft Dynamics 365 for Sales
- Microsoft Dynamics 365 for Marketing
- Microsoft Dynamics 365 for Customer Service
- Microsoft Dynamics 365 for Field Service
Experts at Dynamics Square follow a simple 5-step process. It ensures that the implementation is successful. The process includes Discovery, Planning, Deploying, Migrating, and Configuring.
Yes, of course. Let us know by filling in the required info in the below form to book the calendar. Post that, one of our representatives will take care of everything else.
