Microsoft Dynamics CRM Features
Dynamics CRM is a collaborative, insight-based sales solution. With this customer relationship management software, you can simplify managing your sales by bringing different teams to a unified platform and accelerate your sales by using customer, sales, and marketing data and visual insights on Power BI Charts to discover targets and take the next best actions.
Re-invent your marketing by replacing intuition with actionable AI-powered insights. Take prompt action and get seamlessly notified about dealing with risks. Improve your relationships with customers, read their demands, and orchestrate their journeys to engage more in one-on-one ways, at scale, to build meaningful relationships to grow your business.
Automate your repetitive, manual tasks to streamline your sales and marketing campaigns and improve productivity. Better organize your business processes and empower your teams to make complex tasks easy to carry out. Bring the power of three - operational, analytical, and collaborative - systems into one unified platform - Dynamics CRM to win customers and earn loyalty faster.
Change the whole perspective of doing business in this digital age by reading early what customers want. Build seamless buying and selling experiences through collaboration. Personalize customer experiences based on AI-driven actionable insights and the right data using Dynamics CRM. For designing customer-led experiences and engaging more with customers in real-time, implement Dynamics 365 - an intelligent suite of cloud business apps.
Connect with our experts, share your CRM requirements, and get expert tips and guidance to level up your sales and marketing practices.
Bring utmost transparency, efficiency, and better sales practices based on true insights and customer data to accelerate your sales. Implement Dynamics 365 for sales and energize your sales teams to engage more with customers.
Understand your customers and deliver personalized experiences using real-time data visualization. Incorporate modern customer service tool(s) and proactively respond to the needs and issues of your customers.
Leverage AI-driven actionable insights to seamlessly plan and execute marketing campaigns. Introduce the power of Power BI and Excel with Dynamics 365 for Marketing and increase the productivity of your sales and marketing team.
Make your organization future-ready and resilient by managing resources, projects, and finances effectively and intelligently. Utilize Dynamics 365 for Project Operations to close more deals, accelerate project delivery, and enable project automation to maximize results.
Dynamics CRM is a powerful and highly unified application that helps organizations seamlessly and intelligently track and manage their marketing campaigns, sales targets, core retail sales, sales leads, lead scores, and more. Contact Dynamics Square experts for implementation help.
Dynamics 365 is a suite of different operations-centric business apps such as Business Central, Dynamics 365 Supply Chain Management, Dynamics 365 Finance, and more. This suite has both CRM and ERP tools. Dynamics 365 Customer Engagement is a CRM suite that consists of Marketing, Sales, Customer Service, and Field Service modules. And for ERP modules, you can choose Dynamics 365 Business Central, Supply Chain Management, Finance, Project Operations, or Human Resources. Get in touch with us for more details on Microsoft's business apps.
The chosen applications' demo and their 30-day use are free. Thereafter you will have to pay a monthly subscription. Moreover, there are other cloud CRM modules such as Dynamics 365 Sales, Dynamics 365 Customer Service, and Dynamics 365 Field Service along with Dynamics 365 Project Service Automation. You can choose them if you are ready to upgrade your legacy ERP/CRM systems.