Are you searching for Dynamics pricing for different Microsoft solutions? Businesses use Microsoft Dynamics 365, a suite of business applications, to improve employees' productivity,

manage customer relations, boost profitability, and reduce complexity without increasing costs.

Understanding Microsoft Dynamics 365 pricing can help you choose the best solution for your business as per your unique requirements.

Once you have accurate pricing, the selection of the right business solution will become way easier.

Microsoft Dynamics 365 is a suite of advanced CRM and ERP system that can simplify the complex processes of a business while pushing it to achieve its goals.

Almost all solutions in this suite come with distinctive pricing and licensing plans for all users.

Based on your requirements, you can purchase a license and move ahead to utilize the solution.

In this article, we are going to discuss updated Dynamics 365 pricing for products.

Understanding Dynamics 365 Pricing Structure

Microsoft Dynamics pricing varies based on the solutions you have chosen, the types of license plans, and the number of subscriptions you require.

A business doesn’t need to buy all the software to reap the maximum benefits from it.

Let’s see the new pricing of every solution in detail to choose the perfect license for your required features.

Dynamics 365 Business Central Pricing

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Business Central is an all-in-one solution designed for SMBs to serve their wide range of requirements at an economical price.

It is a combination of CRM and ERP, helping businesses manage finance, data, sales, supply chains, manufacturing, etc.

Moreover, businesses can automate their manual tasks and pay for the services they have used.

Dynamics 365 pricing for Business Central is divided into two parts: Essentials and Premium pricing.

Business Central Licensing Plans:

License PlanPricing
Dynamics 365 Business Central TrialFree for 30 days
Dynamics 365 Business Central Team MembersCAD$10.95 /user/month
Dynamics 365 Business Central EssentialsCAD$95 /user/month
Dynamics 365 Business Central PremiumCAD$135.70 /user/month

Microsoft Dynamics 365 Finance Pricing

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Dynamics 365 Finance, formerly known as Dynamics F&O, helps businesses simplify their complex financial processes.

Previously, businesses used to leverage d365 finance and operations to optimize and simplify operations. Later, Microsoft divided it into two parts: finance and supply chain management.

Dynamics 365 Finance allows businesses to monitor their performance, get real-time visibility, and predict future demand.

This prediction allows businesses to make better decisions and automate processes.

Moreover, you can use this Cloud ERP to eliminate data silos and facilitate collaboration across different departments.

It also allows integration with other systems to fulfill business needs.

Dynamics 365 Finance Licensing Plans Canada:

After five years, Microsoft has done pricing update for Dynamics 365 Finance on October 1, 2024. Take a look at Dynamics pricing update:

License PlanPricing
Dynamics 365 FinanceCAD $284.90/user/month
Dynamics 365 Finance PremiumCAD $407.00/user/month

MS Dynamics 365 Supply Chain Management Pricing

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Dynamics 365 Supply Chain Management provides insights on ordering, transport, and final delivery, allowing medium and large enterprises to build a customer-centric supply chain.

 Microsoft Dynamics Supply Chain Management helps businesses from different industries meet their requirements, solve challenges, and manage workloads.

You can track all the orders, get payment information, pricing, delivery, and visibility about unit numbers.

You can monitor quality checks on products and find economical delivery routes.

Dynamics 365 Supply Chain Management offers you real-time inventory details about stocks.

Dynamics 365 Supply Chain Management Licensing & Cost:

Dynamics 365 pricing update 2024 has also affected SCM and changed price of Dynamics 365 Supply Chain Management license.

License PlanPricing
Dynamics 365 Supply Chain ManagementCAD $284.90/user/month
Dynamics 365 Supply Chain Management PremiumCAD $407.00/user/month

Microsoft Dynamics 365 CRM Pricing

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Microsoft Dynamics CRM, now known as Dynamics 365 Customer Engagement (CE), is a suite of tools to manage customer relationships and improve service quality. It encompasses modules such as Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Marketing, and Dynamics 365 Field Service.

Dynamics 365 CRM pricing varies depending on the module and license type chosen. The best part of Dynamics CRM is that you can select the module or feature, which align with your business requirements.

In addition, to know the exact pricing, you need to contact a reliable CRM partner, like Dynamics. However, we are adding pricing for different modules in this table. 

ModulePricing
Dynamics 365 Sales ProfessionalCAD $88.20/user/month
Dynamics 365 Customer Service ProfessionalCAD $67.80/user/month
Dynamics 365 Marketing AttachCAD $750.00/tenant/month
Dynamics 365 Field ServiceCAD $128.90/user/month

MS Dynamics 365 Sales Pricing

Dynamics 365 Sales is a CRM platform that helps businesses strengthen their relationships with their customers, close deals faster, take data-driven action, and speed up the sales cycle.

The CRM solution helps your sales team become more productive by allowing you to keep track of accounts and contacts. Dynamics 365 pricing for Sales comes in three license plans: professional, enterprise, and premium.

Dynamics 365 Sales Licensing Plans:

Dynamics Sales price has been majorly affected after the pricing update 2024. Microsoft has changed price for Enterprise and Premium license:

License PlanPricing
Dynamics 365 Sales TrialFree for 30 days
Dynamics 365 Sales ProfessionalCAD $88.20/user/month
Dynamics 365 Sales Enterprise EditionCAD $142.50/user/month
Dynamics 365 Sales PremiumCAD $203.50/user/month

Dynamics 365 Customer Service Pricing

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Dynamics 365 Customer Service helps businesses track customer issues through cases, improve customer service, record all interactions with customers related to a case, and improve productivity.

Businesses can leverage AI-driven insights and analytics to improve customer satisfaction. Dynamics Customer Service provides a unified view of customers across all channels to improve satisfaction.

Dynamics 365 Customer Service Licensing & Cost:

Customer Service Enterprise pricing will be affected after the major pricing update on October 1, 2024.

License PlanPricing
Dynamics 365 Customer Service TrialFree for 30 days
Dynamics 365 Customer Service ProfessionalCAD $67.80/user/month
Dynamics 365 Customer Service EnterpriseCAD $142.50/user/month
Dynamics 365 Customer Service Digital Messaging and Voice Add-inCAD $122.10/user/month
Dynamics 365 Customer Service Voice Channel Add-inCAD $101.80/user/month
Dynamics 365 Customer Service Digital Messaging add-onCAD $101.80/user/month
Dynamics 365 Customer Service ChatCAD $81.40/user/month

Microsoft Dynamics 365 Commerce Pricing

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Dynamics 365 Commerce is designed to help businesses offer a unified shopping experience to customers across all channels, including offline stores.

This provides a detailed view of customers and allows you to respond according to them, allowing you to foster loyalty.

The Dynamics CRM solution unifies the call center, e-commerce, in-store, and back office to provide a customized experience to customers.

Moreover, you can optimize store operations, improve employees’ productivity, and increase customer engagement.

Dynamics 365 Commerce Licensing Plans Canada:

After pricing & licensing update, Dynamics 365 for Retail license has seen a price hike from CAD $244.20 to CAD $284.90.

License PlanPricing
Dynamics 365 Commerce TrialFree for 30 days
Dynamics 365 for RetailCAD $284.90/user/month
Dynamics 365 Commerce (e-Commerce add-on)CAD $5,427.20/user/month

Dynamics 365 Project Operations Pricing

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Microsoft Dynamics 365 Project Operations helps businesses connect finance, resourcing, sales, and project management in a single operation to win more deals, maximize profitability, improve agility, and increase customer satisfaction.

Furthermore, this solution allows integration with the Microsoft ecosystem. You can allow team members to access it from their mobile devices.

Dynamics 365 Project Operations Licensing Plans:

Project Operations licensing saw a hike in license after Dynamics 365 pricing update in 2024

License PlanPricing
Dynamics 365 Project Operations TrialFree for 30 days
Dynamics 365 Project OperationsCAD $183.20/user/month

MS Dynamics 365 Customer Insights Pricing

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Dynamics 365 Customer Insights, formerly known as Dynamics 365 Marketing, is a CRM solution that helps businesses unify data from various sources, analyze data, and gain insights into customer behavior.

It allows for the creation and management of customer journeys in real-time across sales, service, and marketing teams.

You can provide your customers with a personalized, responsive, and connected experience.

Dynamics 365 Customer Insights Licensing Plans:

License PlanPricing
Dynamics 365 Customer Insights TrialFree for 30 days
Dynamics 365 Customer InsightsCAD $2,306.60 tenant/month
Dynamics 365 Customer Insights AttachCAD $1,356.80 tenant/month

Dynamics 365 Human Resources Pricing

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Dynamics 365 Human Resources is part of ERP solutions that helps businesses streamline their HR processes and simplify tasks such as leave requests, onboarding, and performance reviews.

This solution helps businesses create a centralized database for candidate and company information, fostering collaboration with recruitment.

Moreover, D365 Human Resources allows candidates to submit leave requests and update details, reducing the administrative burden.

Dynamics 365 Human Resources Licensing & Cost:

See the change that Human Resources licensing has experienced after the major CRM pricing roll out in 2024.

License PlanPricing
Dynamics 365 Human ResourcesCAD $183.20/user/month
Dynamics 365 Human Resources Self-ServiceCAD $5.40/user/month

MS Dynamics 365 Field Service Pricing

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Dynamics 365 Field Service helps organizations deliver exceptional onsite services to customers. You can leverage Dynamics CRM this solution's features, such as scheduling, workflow automation, and mobility, to help mobile workers succeed.

With the help of Dynamics 365 Field Service, you can manage work orders, scheduling, predictive maintenance, and job outcomes.

Dynamics 365 Field Service Licensing Plans:

Take a closer look at new pricing of Field Service after the major pricing 2024 update.

License PlanPricing
Dynamics 365 Field Service TrialFree for 30 days
Dynamics 365 Field ServiceCAD $142.50/user/month
Dynamics 365 Field Service ContractorCAD $67.80/user/month
Dynamics 365 Field Service - Resource Scheduling OptimizationCAD $40.70 resource/month

Integrate Microsoft Dynamics 365 Solutions with the Power Platform

Microsoft Power Platform is a suite of business tools that help businesses to automate workflows, allow low-code app creation, save development cost, and streamline business processes.

It allows integration with Dynamics 365 applications to add the capabilities of the solutions. Let’s dive in to learn more about Power Platform applications.

Power BI Pricing

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Integrating Microsoft Power BI with Dynamics 365 can help businesses make data-driven decisions.

Businesses can dive deep into Dynamics 365 data with AI-specialized interactive reports and dashboards, providing faster insights and improving decision-making.

Integration with MS Power BI brings clarity to every department. Track leads and opportunities to improve sales, monitor KPIs to improve production efficiency, and create custom reports.

Power BI Licensing & Cost Canada:

License PlanPricing
Free accountFree
Power BI ProCAD $13.60/user/month
Power BI Premium Per UserCAD $27.10/user/month
Power BI EmbeddedVariable
Fabric Capacity ReservationVariable
Fabric Capacity Pay-As-You-GoVariable

Power Automate Pricing

Microsoft Power Automate, previously known as Microsoft Flow, helps organizations automate and optimize business processes. It helps you identify automation opportunities with task and process mining.

It comes with a wide range of AI features, such as AI authoring, processing, insight, and generation. You can automate tasks in D365 applications after integration with Power Automate.

Power Automate Licensing Plans:

License PlanPricing
Power Automate free trialFree for 30 days
Power Automate PremiumCAD $20.40/user/month
Power Automate ProcessCAD $203.50/user/month
Power Automate Hosted ProcessCAD $291.70
Power Automate Process Mining add-onCAD $6,784.00 tenant/month
AI Builder Capacity Add-on T1CAD $678.40 unit/month
Microsoft Copilot StudioCAD $271.40 (25,000 messages per month)

Power Apps Pricing

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Integration of Power Apps and Dynamics 365 helps businesses automate tasks, streamline workflows, and improve efficiency.

It allows you to create a custom that connects to the underlying data platform, Microsoft Dataverse.

Integrating Microsoft Power Apps and Dynamics 365 automates repetitive tasks, connects apps to one platform, and improves collaboration.

Power Apps Licensing & Cost:

License PlanPricing
Power Apps Developer PlanFree
Power Apps PremiumCAD $27.10/user/month
Power Automate ProcessCAD $203.50/user/month
Power Apps Premium
(with a 2,000-seat minimum)
CAD $16.30/user/month
AI Builder Capacity Add-on T1CAD $678.40 unit/month
Dataverse Database Capacity Add-onCAD $54.30 GB/month
Power Pages authenticated usersCAD $271.40 (100 users/site/month)
Microsoft Copilot StudioCAD $271.40 (25,000 messages per month)

Power Virtual Agent Pricing

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Now, Power Virtual Agents capabilities and features are part of the Microsoft Copilot Studio.
You can use Copilot in Microsoft Dynamics 365 apps to handle a large range of requests, engage with them with simple responses, and resolve issues.

If you are using D365 apps, you can easily create copilots without any need for data scientists or developers.

Power Virtual Agent Licensing Plans:

License PlanPricing
Microsoft Copilot StudioCAD $271.40 (25,000 messages per month)
Microsoft Copilot for Microsoft 365CAD $40.70/user/month

Concluding Remarks!

Many solutions also offer free trials to check whether they are a good fit for your organization.
If you struggle to select the right Dynamics pricing according to the functionality you require, please get in touch with Dynamics Square-your ERP & CRM partner.

We are a team of 135+ consultants who have a deep knowledge of this solution, helping you to align your budget with the intended functionality.

Moreover, we will also help you with Dynamics 365 Implementation to reap the maximum ROI on your investment.

We have been in this industry for more than 14+ years and helped 250+ companies worldwide to unlock their maximum potential.

Get in touch with our team for instant support or write us an email at info@dynamicssquare.ca.

Darshan Mungekar - Author
Darshan Mungekar

Darshan Mungekar is a Principal Solution Architect with 20+ years of experience in Microsoft Dynamics 365 solution consulting and enterprise business applications. He has guided organizations across wholesale and distribution, manufacturing, retail, professional services, and other industries through ERP and digital transformation initiatives. His expertise spans Microsoft ERP and CRM solutions, including Business Central, Finance & Operations, and related business applications. Darshan specializes in solution architecture, business process optimization, system integration, and designing fit-for-purpose solutions that connect technology with operational and strategic business goals. He holds PMP (Project Management Professional) and Six Sigma Green Belt certifications, bringing a strong combination of enterprise solution expertise, project delivery, and continuous improvement.

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